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We love hearing your ideas! When suggesting a new feature, please provide as much detail as possible about how you envision it working.
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To help us assist you more efficiently, please consider the following steps before reaching out:
1. Check for App Updates: Ensure you're using the latest version of EspressoNotes from the App Store.
2. Restart the App: Close and reopen EspressoNotes to resolve temporary issues.
3. Restart Your Device: Sometimes a simple device restart can solve unexpected behavior.
4. Check Device Storage: If you're experiencing issues with saving entries or photos, check that your device has sufficient storage space.
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Subscription & Purchases
- "I purchased Premium but don't see my features" - Try restoring purchases from the Settings menu. If the issue persists, please contact us with your purchase receipt.
- "How do I cancel my subscription?" - Subscriptions are managed through your Apple ID. Go to Settings > Apple ID > Subscriptions on your device.
- "I was charged twice" - Please contact us with your transaction details and we'll help resolve this issue.
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- "How do I back up my coffee journal?" - Your data is stored locally on your device. We recommend using iCloud or iTunes backup to protect your data.
- "I lost my entries after updating" - Please contact support with your device model and iOS version for assistance.
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Please include the following information to help us resolve your issue quickly:
- Your device model (e.g., iPhone 14 Pro)
- iOS version
- EspressoNotes app version
- Clear description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots (if relevant)
Thank you for using EspressoNotes! We're committed to providing you with the best coffee journaling experience possible.
Hi, How are you? 😃
We're here to help you get the most out of your coffee journaling experience. If you encounter any issues or have questions about EspressoNotes, please don't hesitate to reach out.